What This Page Covers and How to Use It
This FAQ focuses on the questions we hear most from accounts based in Bangladesh — things like how a bKash deposit gets confirmed, what happens if a Rocket transfer shows a delay, and how to log back in on a new device. Each answer describes the actual process rather than pointing you to another page. For deposits, the flow starts inside your
bKash, Nagad or Rocket app: you send to the number shown in the cashier, confirm with your PIN, and the amount reflects in your account wallet once the transaction clears on the payment side. Withdrawals follow a verification step where we confirm the wallet number matches the one on your account before releasing funds. Account access across devices — switching from phone
to browser and back — stays active as long as your session token is valid, so returning to the lobby mid-day is usually seamless. Availability of all services depends on local law and your eligible region.
- bKash
- Nagad
- Rocket