Reference

How 8777bed Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and move through the platform.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request data changesCookie and device data clarity
8777bed How 8777bed Handles Your Personal Information
DATA HANDLING DETAILS

How We Protect and Manage Your Information

We apply security measures at every point where your data moves — from account login to payment confirmation. SSL encryption covers the connection between your device and our platform, whether you are accessing via mobile browser or a saved shortcut on your phone. Here is what we do consistently across four key areas of data handling.

Cookies and Device Data

We use cookies to remember your session, keep your login active across pages, and understand which account flows work well. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Account access is protected by password and OTP verification. We flag unusual login locations and may ask you to re-verify before processing a withdrawal linked to your Rocket or Nagad wallet.

Data Retention Policy

We keep your account data for as long as your account remains open. After closure, we retain only what applicable law requires and delete or anonymise the rest within a defined period.

Requesting Changes to Your Data

You can ask us to correct inaccurate details, update your registered bKash number, or request a summary of what we hold. Submit the request through live chat or email with your account ID.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how we handle your information, our support team is the right first step. We respond to privacy-related requests separately from general account queries so your concern gets handled with the attention it needs.

Team online

Email Support

Send your privacy request or data query to our support email. Include your registered account details so we can locate your data profile and respond accurately.

Live Chat

Open the live chat from your account dashboard and select the privacy or account topic. Our team can confirm what data we hold and walk you through a correction request.

Account Help Centre

The help section inside your account covers common data questions — including how to update your bKash or Nagad wallet details and how to request account closure.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how 8777bed handles personal data, wallet information and account rights. If your question is not covered here, reach out through live chat.

We collect your name, contact details, and the wallet identifier you use — such as your bKash or Nagad number. We also log device and session data automatically when you access the platform.

We do not store full wallet credentials after a transaction clears. Payment references are kept for verification and fraud prevention only, handled under strict data agreements with our payment processors.

Yes. Contact our support team via live chat or email with your account ID. We will locate your data profile and share a summary of what we hold within a reasonable period.

Go to your account settings or contact live chat. We verify your identity before updating any payment-linked details to prevent unauthorised changes to your wallet information.

We do not sell your data. We share limited, necessary information with payment processors and security partners only, under strict agreements. Third parties receive only what they need to perform their specific function.

After your account is closed, we retain only what applicable law requires. The rest is deleted or anonymised within a set period. Contact support to start a formal account closure and data review request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.